Work
Remote, Global, US
→
Summary
Led dynamic community engagement and brand advocacy initiatives across diverse decentralized platforms, fostering vibrant user environments and driving project growth for multiple Web3 ventures.
Highlights
Managed and moderated active Web3 communities exceeding 10,000 members across Discord, Telegram, and Twitter, ensuring adherence to guidelines and fostering a positive, inclusive environment.
Executed targeted 'raiding' strategies and engagement campaigns that consistently increased community activity by an average of 30% and attracted new users to various blockchain projects.
Served as a key brand ambassador for multiple NFT and DeFi projects, developing engaging content and facilitating discussions that amplified project messaging and improved brand sentiment by 25%.
Addressed community inquiries and resolved issues promptly, enhancing user satisfaction and maintaining robust communication channels, reducing support ticket volume by 15%.
Actively participated in and promoted over 50 online events, AMAs, and contests, boosting participation rates and overall community interaction, contributing to successful project launches and milestones.
Languages
English
Skills
Web3 & Blockchain
NFTs, DeFi, DAOs, Tokenomics, Decentralized Platforms, Cryptocurrency.
Community Management
Discord, Telegram, Twitter, Engagement Strategies, Conflict Resolution, User Support.
Brand Advocacy & Marketing
Brand Representation, Content Creation, Social Media Marketing, Campaign Promotion, Public Speaking (Online).
Communication & Interpersonal
Active Listening, Cross-functional Collaboration, Relationship Building, Feedback Integration, Team Leadership.